Letter of Reference from Mary Eagen, RN
April 2013
I have known Dr. Tom Royer for 14 years. I worked with him for 13 years in CHRISTUS HEALTH as Chief Nurse Officer in Corpus Christi, Texas and then as Regional Chief Nurse Officer in the Texas Southeast Region. Recently I had the privilege to work with Dr. Tom as Executive Vice President and Chief Nurse Officer at Parkland Hospital in Dallas Texas while he was the Interim CEO at Parkland Hospital and Healthcare System. He truly is the most outstanding and dynamic healthcare leader that I have ever worked with in my professional career. He created clear goals for each and every organization with metrics to monitor their success. Working with strong teams he recruited and developed, he moved the organization forward, in a most rapid fashion, on a Journey to Excellence.
Dr. Tom is truly a visionary leader and is as comfortable in the Boardroom or rounding in the hospital or leading an emergency medical relief team in Haiti following the Hurricane. While at CHRISTUS he was committed to developing infrastructures that support and embody exceptional nursing practice and clinical integration. CHRISTUS “Journey to Excellence” that he developed could be achieved by following the nursing framework provided by the Magnet designation program and this structure was instrumental in helping two hospitals in the Texas Southeast region achieve Magnet Designation before he completed over 12 years in his leadership role, then becoming the CEO Emeritus of CHRISTUS.
Tom is one of the most gifted and talented physicians that I have ever known. He genuinely is above all, a tireless patient advocate. He fully understands the complex workings of healthcare organizations and is a change agent in moving organizations to excellence in quality and providing patient safety. He is committed to developed outstanding leaders in healthcare who, like him, can lead transformation processes to address successfully the challenges facing the healthcare industry today.
Sincerely,
Mary K Eagen, MS, MA, RN, NEA-BC
SVP and Chief Nursing Officer
Parkland Hospital and Health System
Dallas, Texas